Services

CompuTec Integrated Solutions Inc. Services

CompuTec services position you with the right service partner by your side. Doing so, your business can keep up with the latest technology advancements and IT market shifts. We pride ourselves on being able to extend beyond typical product support services. We are positioned to support the entirety of the IT life-cycle, including design, implementation, maintenance, and support thereafter.

Our comprehensive services include:

• Project Management
• Implementation
• Technology Design
• Security Audits
• Network Support for Configuration, Deployment, and Management
• Antivirus Management and Spyware Prevention
• Hardware, Software, and Asset Management
• Onsite and Remote Technical Support
• Email Continuity and Encryption
• 24×7 and 365 Network Monitoring

As an IBM Business Partner, we leverage best-in-class IBM technology to fuel IT environments. Our staff is ingrained in IBM best practices, and we are on the pulse of the latest innovations and developments. With the combination of our IBM hardware, software, and system expertise, we can help our customers manage high-density application workloads and foster business growth.

Current State Assessment

• Review existing situation on IBMi/AS400 including, but not limited to: profile security, library setup, Version and PTF levels, and printer setup
• Determine clean-up tasks that need to be executed
• Review backup/restore procedures

Perform Clean-up Tasks

• Apply PTFs
• Cleanup logs
• Flush old spool files

Implement Operational Projects

• Install software on IBMi/AS400
• Upgrading operating system
• Coordinating hardware upgrades
• Perform hardware upgrades
• Update disaster recovery procedures
• Plan, configure and implement LPAR
• HMC updates and set up
• Plan and configure upgrades

Perform Ongoing Administration & Operations

• Applying PTFs
• Monitoring performance, performance checkup
• Security profile maintenance, security check up
• Printer maintenance
• Review historical error logs and take appropriate action
• Device setup
• Emergency trouble-shooting
• Capacity planning
• Configuring new environments
• Performing data refreshes
• Ensures backups are current and provide restoration if required
• Test backup/restore procedures
• Available to execute existing disaster recovery procedures
• Other periodic maintenance
• Maintain libraries