International Business Systems (IBS), a leader in supply chain management, planning and logistics software and services, has announced its global rebrand as Iptor Supply Chain Systems. The new name reflects the company’s strategic mission to help distribution-focused organizations solve their most complex order management and fulfilment challenges in a world where exceptions are the rule.
The company’s approach is built on its expertise in cloud based systems and solutions that help its customers handle the full range of customer orders and fulfillment requirements. According to research by Iptor, for many distribution businesses about 90% of processes and orders are routine. The other 10%—the exceptions, the one-offs, the special requirements—can wreak havoc on the business if not managed properly.
“The idea of ruling the exception was born out of customer research,” said Jayne Archbold, CEO, Iptor Supply Chain Systems. “More than 1,250 distribution businesses use our products and services to manage their operations in many sectors and in 40 countries. They consistently tell us that a key challenge is handling the 10% of non-standard orders and added-value services that differentiate their offering. Without good systems support, these exceptions can disrupt established workflows and eat into operating margins. We partner with customers to help them not just manage, but rule the exceptions.”
Sighting experience and industry expertise, Iptor Supply Chain Systems has grown into a specialist supplier of ERP and WMS solutions to the distribution and publishing sectors worldwide. Its software applications are supported globally and can be delivered on-premise or as a managed cloud service.
“Today, over 17% of our customers use our cloud services,” Archbold said. “Our expertise in cloud and managed services means that we can help customers integrate with their partners, upstream and downstream, and adapt quickly to new opportunities. It means that our customers can focus on their core business, and those exceptions, while we take care of infrastructure and connectivity.”
Iptor is available through CompuTec Integrated Solution, an ERP Vendor and IBM Business Partner with over 21 years of experience and customer satisfaction. To learn more about Iptor or distribution focused ERP Solutions, please contact us at 262-538-1728 or fill out the form below.