When it comes to field service, you have two choices: you can think of customer support as an overhead cost, or you can use it as an opportunity to increase sales and improve customer loyalty.
Companies that do the latter have a distinct advantage in building long-term customer relationships. You can too. Find out how in a new white paper from Acumatica.
In this white paper, you’ll find out how to use the right technology to:
- Minimize time between call receipt and job assignment.
- Optimize routing to make the best use of your technicians’ time.
- Give field technicians instant access to full customer service and warranty information.
- Get total visibility into inventory by vehicle and warehouse.
- Avoid purchasing expensive proprietary mobile devices for your technicians.
This concise white paper could help you deploy a strategic and highly profitable field service team. Download it now.
For additional information on Field Service Management or Acumatica ERP, contact CompuTec Integrated Solutions at 262-538-1728 or click here and we’ll contact you!